About AND STUFF
AND STUFF is a trading name used by Martin Perry, sole trader, trading as MP Consultants.
Trading address: 10 Poplar Way, Southampton SO30 0QB
Website: andstuff.uk
Email: shop@andstuff.uk
These terms apply when you buy something from AND STUFF through this website.
Ordering
When you place an order, you’ll receive an email confirming that we’ve received it.
We reserve the right not to accept an order if, for example, a product is unavailable, there is an obvious pricing or description error, or we are unable to process your payment.
If we cannot accept your order after you have paid, we’ll refund the amount you have paid.
Products
We try to describe and show our products as accurately as possible.
Colours can look slightly different on different screens, and there may be small variations in products that are printed or made to order.
These normal variations do not affect your statutory rights if something is faulty, damaged or not as described.
Prices
Prices shown on the website are the prices you pay for the product.
Delivery charges are shown separately and calculated during checkout before you place your order.
AND STUFF is not currently VAT registered, so VAT is not added separately to our selling prices.
Payment
Payment must be made using one of the payment methods offered at checkout.
Payments are processed securely by our payment providers. We do not receive or store your full card details.
Delivery
Delivery charges and available delivery methods are shown at checkout.
Some products are made to order, so production time may form part of the overall delivery time.
Unless we agree otherwise with you, goods will be delivered within 30 days.
More information is available on our Delivery & Returns page.
Cancelling an order
For most products bought online, you have the right to change your mind.
You normally have 14 days from receiving your order to tell us that you want to cancel. You then have another 14 days to return the goods.
There are exceptions, including certain goods made specifically to your personal requirements.
Full details are set out on our Delivery & Returns page.
Faulty, damaged or incorrect products
If something arrives faulty, damaged, not as described or we have supplied the wrong item, contact us at shop@andstuff.uk.
Your legal rights are not affected by anything in these terms.
Returns and refunds
Our returns and refund arrangements are explained on our Delivery & Returns page.
Nothing in these terms limits your rights under UK consumer law.
Made-to-order and personalised products
Many AND STUFF products are produced after you place your order.
Being made to order does not by itself remove your normal cancellation rights.
However, products made specifically to your personal requirements or clearly personalised may be excluded from the normal right to cancel because you have changed your mind.
This does not affect your rights if the product is faulty, damaged or not as described.
Intellectual property
The designs, branding, text and other original material on the AND STUFF website remain the property of their respective rights holders and may not be reproduced or used without permission.
Where products include third-party material, the relevant copyrights and other rights remain with their respective owners.
Our responsibility
Nothing in these terms excludes or limits any responsibility that cannot legally be excluded or limited.
We are responsible for supplying goods in accordance with your legal rights, including the requirement that goods are as described, of satisfactory quality and fit for purpose.
Events outside our control
Sometimes an order may be delayed by something reasonably outside our control.
If that happens, we’ll do what we reasonably can to minimise the delay and keep you informed where appropriate.
Your statutory rights remain unaffected.
Changes to these terms
We may update these terms from time to time.
The terms that apply to your purchase will be those in force when you place your order.
Governing law
These terms are governed by the laws of England and Wales.
Nothing in these terms affects any rights you have as a consumer to bring proceedings in another part of the UK where applicable.
Contact
Questions about an order or these terms can be sent to:
shop@andstuff.uk